Frequently asked questions

I requested a magic link, but Mojo sent me a QR code

This happens when you request a magic link using the mobile app but open the link with a different device, like your laptop. For security and privacy reasons, you need to scan the QR code with the device you used to request the magic link.

To do this:

  1. Open the device's camera.
  2. Point it at the QR code until a link pops up.
  3. Click on the link to log in.