Frequently asked questions

How long does it take for Mojo to work?
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It depends on how long you’ve had a problem. And if it’s 100% psychological, or physical too.

It might not be a quick fix. But many of our members tell us they feel more confident in just a few days. If you repeat all of the exercises as the experts recommend, you can expect to see results in partnered situations in a few weeks.

With Mojo's help, you can regain reliable erections, delay climax, and achieve a better state of sexual wellbeing.

How do I sign up for a trial?
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You can sign up for your free trial to explore Mojo and see if it's right for you.

All you need to do is create an account, answer a few questions about your goals, and complete your payment setup. If you decide that Mojo is not for you right now, you can cancel your trial.

Is Mojo suitable for me?
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If you want to improve your sexual wellbeing, you’re in the right place.

If you have trouble getting or staying hard, or controlling climax, Mojo is for you.

All ages, genders, and sexualities are welcome here. And you can sign up for Mojo from anywhere in the world.

How does Mojo work?
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Mojo is a sexual wellbeing app that helps men overcome psychological sexual issues.

Mojo packages up expert information and actionable exercises to help you overcome your problems in the bedroom.

  • Learn with our expert-led video courses
  • Improve your issue with our science-backed exercises
  • Access real-life therapy podcasts and meditations
  • Connect with other guys who get it

Looking for a more scientific answer? The therapeutic basis for Mojo is psychoeducation, stimulus control, exposure therapy, sex skills training, and cognitive restructuring. If that sounds technical, don't worry. All you need to know is that you'll gain confidence in your erections and climax control. And then you'll translate that into situations with a partner and have better sex.

How do I cancel?
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To cancel your membership, make sure you're using Mojo on a web or mobile browser as you can't cancel in the mobile app yet. Go to your account settings, and click “Cancel your membership”. Follow the steps from there.

How can I claim a refund?
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Please contact us to claim a refund, and we’ll get back to you by the next working day.

See here for more information on our terms and conditions.

Do you sell pills?
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No. We tackle the psychological causes of your issue with our digital program.

Does Mojo help Premature Ejaculation (PE)?
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Definitely. Erection issues and early climax are usually influenced by the same psychological factors. We’ll suggest exercises based on your issue, so you can build confidence and enjoy sex more.

Is Mojo right for my partner?
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First of all, well done on taking an interest in your partner’s sexual wellbeing and proactively searching for a solution. At Mojo, we help men with erection issues or early climax with psychological causes. This may be a new concept for you or your partner. If you would like to introduce your partner to Mojo, share this article on Sexual Performance Anxiety 101 with them.

If you are curious about your partner's psychological erection issues, read one of these blog posts.

Why is my husband not getting erect?

Why isn’t my boyfriend getting hard?

You can also let your partner know we offer a 7-day free trial, so he can see if Mojo is right for him.

How can I find a therapist?
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At Mojo, we’re huge advocates of therapy. It can be life-changing. But we know how overwhelming it can be to find one that’s right for you. We recommend you begin by exploring a directory of mental health professionals that practice in your area.

Visit Psychology Today’s directory, select your country, and explore therapists and counselors who match your preferences: https://www.psychologytoday.com/intl/counsellors

If you’re in the UK, we also recommend the Counselling Directory as it offers detailed filters for refining your search: https://www.counselling-directory.org.uk/

Mojo expert Amanda Barge is a psychosexual therapist who specializes in sex and relationship issues. You can contact her via email to arrange a coaching session and discuss anything you discovered while using Mojo: info@amandabarge.com

I requested a magic link, but Mojo sent me a QR code
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This happens when you request a magic link using the mobile app but open the link with a different device, like your laptop. For security and privacy reasons, you need to scan the QR code with the device you used to request the magic link.

To do this:

  1. Open the device's camera.
  2. Point it at the QR code until a link pops up.
  3. Click on the link to log in.
Press enquiries
press@mymojo.com
Anything else
support@mymojo.com
London office
Mojo, 15 Westland Pl, London, N1 7LP
new york office
Mojo, 860 Broadway, 5th Floor, New York, NY 10003

Help is available when you're feeling low – you don't have to suffer in silence. If you're in crisis or struggling to cope, find someone to talk to on Find a Helpline.